How should a server respond to a guest asking for a non-alcoholic beverage option?

Prepare for the Outback Steakhouse Server Test. Study beverage menu flashcards, multiple choice questions, and access detailed hints and explanations. Get ready for your server exam!

The correct response involves providing a variety of recommendations for non-alcoholic beverages such as sodas, teas, and mocktails. This approach demonstrates attentiveness to the guest's needs and preferences, ensuring they know the options available to enhance their dining experience. By offering a selection, the server helps in creating a welcoming atmosphere and encourages guests to find a beverage that suits their taste. Additionally, it shows respect for the guest's choice of not consuming alcohol, allowing for a more inclusive and positive dining experience.

The alternative choices do not adequately address the guest's request. Suggesting only water limits the guest's options and could lead to disappointment if they were hoping for something more flavorful. Insisting on serving alcohol contradicts the guest's request for a non-alcoholic beverage and could create an uncomfortable situation. Finally, giving no response and walking away fails to acknowledge the guest entirely, which is not in line with providing good customer service.

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